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Visit the homepage to find information on what is happening at the Utility as well as news and information on how to save money on energy and water for your home or business.


ATTENTION!

Cumberland Municipal Utility will be flushing its hydrants on Tuesday, February 7, 2023.

 

Some discoloration of water may occur during this process. In the event discoloration occurs, we advise running your cold water tap for a few minutes until the water is clear. Please refrain from washing clothes until your water runs clear.

 

We apologize for any inconvenience this may cause. If you have any questions or concerns, please feel free to contact our office at (715) 822-2595. Thank you!


***NOTICE: Customers with autopay set up for the 26th-31st of the month may see two payments being withdrawn in January 2023. If you have any questions, please feel free to contact our office at 715-822-2595. Thank you!

 

PLEASE UPDATE YOUR CONTACT INFORMATION WITH OUR OFFICE

 

PSN Fee Increases to $3.30

Effective January 1st, 2022 the fee charged for online and over the phone payments will increase to $3.30 for each $300 transaction.  This is not a fee charged by Cumberland Municipal Utility.  It is a fee charged by our payment processor, PSN, to process your payment.

 

TIPS FOR USING ONLINE PAY

The utility bills are sent out around the 10th of each month and due by the end of the month. If paying online, we advise our customers to set up their payment to be no sooner than 15th and no later than the 27th. This is because our billing cycle is not always complete before the 15th and paying before the 27th will guarantee time for it to be put into our system.

 

NOTICE TO ALL CUSTOMERS

Details

 

PUBLIC FIRE PROTECTION CHARGES

 Details of charges

 

Attention: Fake Utility “Collections Department”

Notice to customers of Cumberland Municipal Utility – apparently someone is calling businesses in Cumberland once again claiming to be the collection department of Cumberland Municipal Utility and informing them that they will be sending someone out to disconnect their electric service if they do not pay over the phone – We will NOT send anyone out after hours for any disconnection, if you were delinquent on your utilities, you would have previously received notification from us. Again – we would NEVER call you after hours or on a weekend – these are scammers trying to get money from you. Thank you!

 

2020 CCR Report

 

PUBLIC NOTICE TO ALL CUSTOMERS OF THE
CUMBERLAND MUNICIPAL ELECTRIC UTILITY

Cumberland Municipal Electric Utility has filed an application with the Public Service Commission of Wisconsin (PSCW) to decrease electric rates.

pdfView report

 

New law protects utility customers’ privacy

Wisconsin’s municipally owned utilities protect customer information as required by Public Service Commission rules. However, because they are public entities, some have received requests for municipal utility customer information under the state’s open records law. By contrast, customers of investor-owned utilities in the state, which are not subject to the open records law, have clear protection of their information under the PSC rules.


About Cumberland, Wisconsin
Cumberland, WI,
population of 2,280, is known as “The Island City” because it is nearly surrounded by the waters of Beaver Dam Lake.