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PSN Fee Increases to $3.30
Effective January 1st, 2022 the fee charged for online and over the phone payments will increase to $3.30 for each $300 transaction. This is not a fee charged by Cumberland Municipal Utility. It is a fee charged by our payment processor, PSN, to process your payment.
We advise our customers to set up their payment to be no sooner than the 15th and no later than the 27th. This is because our billing cycle is not always complete before the 15th and paying before the 27th will guarantee time for it to be put into our system.
| Contact | Number |
|---|---|
| Change Address | 715-822-2595 (8 am – 4:30 pm) |
| Terminate Services | 715-822-2595 (8 am – 4:30 pm) |
| Pay by Phone | 1-877-390-7368 |
| Sewer – Billing questions *Residential sewer water sprinkling credits given June 1 – Sept. 30) | 715-822-2595 |
| Sewer – emergencies contact the Wastewater Treatment Plant | 715-822-2951 |
| Report Outage (24 hour emergency number) | 715-822-8298 |
| **24 hour emergency number | 715-822-8298 |
